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	<title>Harish Narayanan &#187; Marketing</title>
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		<title>Tall claims. Or possibly, the tallest claim</title>
		<link>http://harishnarayanan.com/marketer/tall-claims-or-possibly-the-tallest-claim/</link>
		<comments>http://harishnarayanan.com/marketer/tall-claims-or-possibly-the-tallest-claim/#comments</comments>
		<pubDate>Sat, 30 Aug 2008 07:54:24 +0000</pubDate>
		<dc:creator>HN</dc:creator>
				<category><![CDATA[Marketer]]></category>
		<category><![CDATA[Brands]]></category>
		<category><![CDATA[Claims]]></category>
		<category><![CDATA[Humor]]></category>
		<category><![CDATA[Marketing]]></category>

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		<description><![CDATA[&#8220;XYZ is almost certainly the best online photo management and sharing application&#8230;&#8221;
&#8220;&#8230;possibly the best radio station in Singapore.&#8221;
&#8220;&#8230;probably the best Indian curry that you could ever have!&#8221;
A new clan of pseudo-claims. 
What are claims? (Not the insurance types, and definitely not the legal ones). For the non-branding junta, claims are what the word means. Marketers [...]]]></description>
			<content:encoded><![CDATA[<p>&#8220;<em>XYZ</em> is almost certainly the best online <em>photo</em> management and sharing application&#8230;&#8221;</p>
<p>&#8220;&#8230;possibly the best radio station in Singapore.&#8221;</p>
<p>&#8220;&#8230;probably the best Indian curry that you could ever have!&#8221;</p>
<p>A new clan of pseudo-claims. </p>
<p>What are claims? (Not the insurance types, and definitely not the legal ones). For the non-branding junta, <i>claims</i> are what the word means. Marketers make claims for their brands based on the product performance, efficacy, credentialing by third party, external certification, internal R&amp;D etc. Look around you and you&#8217;ll see claims everywhere (&#8220;<i>Toothpaste most used by dentists themselves</i>&#8220;, &#8220;<i>Reduces dandruff by up to 100% and prevents hair fall</i>&#8220;, &#8220;<i>Best satisfaction guaranteed or your money back</i>&#8220;, &#8220;<i>Certified by American Health Association</i>&#8220;, &#8220;<i>Fights 7 signs of aging</i>&#8221; and so on and so forth). I will not call out the brands and their associated claims, but you get the idea.</p>
<p>What is catching my attention is the slow movement of claim history towards more and more murky claims and pseudo-claims. &#8216;<i>No product is better than X</i>&#8216; translates to &#8216;X is as good as any other&#8217;. &#8216;<i>Possibly the best</i>&#8216; and &#8216;<i>Definitely superior performance</i>&#8216; always crack me up. Possibly? Superior? Superior to what? Your own performance 2 months ago, possibly.</p>
<p>And the opening claim is absolutely hilarious. &#8216;<i>Almost certainly</i>&#8216;!!! How certain are we? Almost? But then, can&#8217;t blame the brands nowadays. Especially Web brands have their positions and superiority challenged on a daily basis. So no point wasting time, energy and resources to go for the superiority claim (one has to research into the details, do massive surveys and involves agencies to say that one is the best product / brand / service in the industry). So one would rather use a murky claim that supports and emphasizes the goodwill that Web brand has.</p>
<p>Like I used to say before; such great insights one gets only on my blog. Possibly the best branding blog you&#8217;ve never read.</p>
<p>Note: You can rate this post by visiting the site.</p>
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		<item>
		<title>Blog Buzz</title>
		<link>http://harishnarayanan.com/marketer/blog-buzz/</link>
		<comments>http://harishnarayanan.com/marketer/blog-buzz/#comments</comments>
		<pubDate>Mon, 02 Jun 2008 16:32:13 +0000</pubDate>
		<dc:creator>HN</dc:creator>
				<category><![CDATA[Marketer]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[The Aha! Moment]]></category>
		<category><![CDATA[Web2.0]]></category>

		<guid isPermaLink="false">http://harishnarayanan.com/2008/06/02/blog-buzz/</guid>
		<description><![CDATA[Buzz marketing has been around for a while now, but I would like to point out one of the best examples I have seen in recent time. 
HP along with Buzzcorps launched a campaign for the launch of the HP HDX Dragon Notebook PC. Very simple campaign, where one had to take part in a [...]]]></description>
			<content:encoded><![CDATA[<p><img style="max-width: 800px; float: left; margin-top: 10px; margin-bottom: 10px; margin-right: 10px;" src="http://harishnarayanan.com/blog/wp-content/uploads/2008/06/buzz.jpg" />Buzz marketing has been around for a while now, but I would like to point out one of the best examples I have seen in recent time. </p>
<p><a target="_blank" href="http://hp.com">HP</a> along with <a target="_blank" href="http://buzzcorps.com">Buzzcorps</a> launched a campaign for the launch of the HP HDX Dragon Notebook PC. Very simple campaign, where one had to take part in a simple contest, answer a few questions and win one of these swanky powerful machines for free.</p>
<p>The brilliance of the campaign is not in the concept. Nothing new in that. The secret here is not the &#8216;what&#8217; or the &#8216;how&#8217; of the launch. It&#8217;s in the focused needle-pointed choice of the &#8216;where&#8217;. </p>
<p>Blogging, tech opinions and gadget acceptance is driven by opinion leaders (lead users, as we know them). These are the people who try new software, new plugins, new platforms, and are the beta-testers and alpha-testers who are always one step ahead and in the know. </p>
<p>Knowing this only too well, the campaign (called 31 days of the Dragon, <a target="_blank" href="http://www.31daysofthedragon.com/">www.31daysofthedragon.com</a>) was launched in all the key influencing sites (31 of the best read blogs / online tech guides / product review guerillas) and the sites have different interesting tasks (from answering simple questions to posting a video of the existing PC on Youtube). Makes sure that the big guns write about the new PC, makes the visitors participate in hordes, and makes them talk about this to hell lot more people.</p>
<p>In short, pin-point, textbook, buzz marketing. Well executed and well noticed. </p>
<p>p.s: <a target="_blank" href="http://buzzcorps.com">Buzzcorps</a> was started by ex-AMD PR guy Chris Aaron who specializes in blog buzz marketing and influencer marketing. Nice niche to live in, at the moment :)</p>
<p>Note: You can rate this post by visiting the site.<br /><a target="_blank" href="about:blank"><u></u></a></p>
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